Your data, in plain English.

Who we are

Divera Web is a trading name of Konrad Bieliczko, a sole trader based in the United Kingdom. For the purposes of UK GDPR and the Data Protection Act 2018, Konrad Bieliczko is the data controller for any personal data submitted through this website.

You can contact us at contact@diveraweb.com. Our postal address is available on request via the same email.

What we collect and why

We collect information you give us directly through forms, plus anonymised visit data via Google Analytics 4 — but only after you accept the cookie banner. We do not run advertising trackers or social-media pixels.

• Contact and quote forms — name, email, optional company, optional budget range, your message. Used to reply to your enquiry and, if you become a client, to deliver the project.
• Newsletter sign-ups — email address and optional first name. Used only to send the newsletter you subscribed to.
• Discovery-call bookings — name, email, and the slot you pick are stored by Cal.com (see processors below) and forwarded to us.

Lawful bases

We rely on the following lawful bases under Article 6 of the UK GDPR:

• Legitimate interest — to respond to enquiries you send us.
• Consent — for newsletter sign-ups. You can withdraw at any time using the unsubscribe link.
• Contract — to deliver work for clients who have engaged us.
• Legal obligation — to keep accounting and tax records as required by HMRC.

How long we keep it

• Enquiries that do not lead to work — up to 24 months, then deleted.
• Client project records — 7 years after the final invoice (HMRC requirement).
• Newsletter subscribers — until you unsubscribe.

Who we share it with

We do not sell, rent, or share your personal data with third parties for marketing. We do use a small number of service providers to run the business:

• Resend — sends transactional and newsletter email on our behalf.
• Cal.com — handles discovery-call bookings.
• Our hosting provider — stores the website and database.
• Google Analytics (Google LLC) — anonymised page-view, device, and source data, only when you accept the cookie banner. We do not enable Google Signals, advertising features, or data sharing with ad products.

Each is bound by their own privacy terms and a data processing agreement. Some of these providers are based outside the UK; transfers are protected by the UK's adequacy framework or by Standard Contractual Clauses.

Cookies & analytics

We use two categories of cookie:

• Strictly necessary — a session cookie required for the admin sign-in flow and a small localStorage entry that remembers your cookie-banner choice. These are always on; the site cannot function without them.
• Analytics — Google Analytics 4 (_ga, _ga_*). Helps us see which pages people visit and how the site is performing. IP addresses are anonymised, no demographic profiles are built, no data is shared with advertising platforms. Loaded with Google Consent Mode v2 set to default-deny — nothing is collected until you click Accept. If you do not accept (or your browser sends a Do Not Track / Global Privacy Control signal) we silently record a decline and Google Analytics is never loaded.

To change your choice, clear the divera_cookie_consent_v1 entry from your browser's storage and reload the page — the banner will reappear. You can also browser-block googletagmanager.com at any time.

Your rights

Under UK GDPR you have the right to:

• Request a copy of the data we hold on you.
• Ask us to correct or update it.
• Ask us to delete it (where we are not required to keep it for tax or contract reasons).
• Object to processing or request a portable copy.
• Withdraw consent (for the newsletter) at any time.

Email contact@diveraweb.com and we will respond within one working day, and in any case within one calendar month.

If you are unhappy with how we handle your data, you can complain to the UK Information Commissioner's Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top reflects the most recent change. Material changes will be flagged on the homepage for at least 14 days.